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Claimont offers live-in care as an alternative to psychiatric hospital and home visits to support clients with acute or longstanding mental illnesses. Below outlines the benefits of choosing our service.

Psychiatric Hospital:

  • 24/7 nursing availability;
  • Quick access to increase staff members in event of serious escalation of risk;
  • 2-3 visits weekly by client’s consultant psychiatrist (private hospitals);
  • On-call hospital doctor for prompt advice;
  • Support structure within a group environment;
  • Group therapy sessions; other clients can be a source of further support;
  • Removal from social and biological stressors at home and local communities.


  • Clients have little control over which professionals are involved in their care;
  • On-call hospital doctors can be of variable experience;
  • Nurses have large caseloads diverting them away from direct client care;
  • Hospital surroundings are disagreeable to many clients;
  • Clients have little influence on their environment or which other clients they’re accommodated with;
  • Group therapy can be undesirable due to group size and individual therapy is not generally available.

At Home:

  • Claimont provides live-in services but can also offer 12hr and 24/7 care;
  • Containment and support are at home and provided on an individual basis;
  • Claimont can support clients in other settings (alternative family home, rented accommodation or hotel) if the client and/or relatives believe removing themselves from the current environment would be helpful;
  • Clinical staff, client & relatives (where indicated) agree care plans, including how to manage risk scenarios;
  • Contingency plans are agreed beforehand in the event of an emergency, including access to emergency NHS services or private hospitals.


  • Frequency of visits and contact in case of requiring medical advice is agreed with client’s psychiatrist;
  • Broader range of individual therapy and other treatments (through Claimont or clients can source their own);
  • Clients have more control & choice of clinical staff and care plans;
  • Smaller number of staff, often with more experience, facilitating stronger therapeutic relationships;
  • Familiar home surroundings with family;
  • Less disruption to client’s life overall.

The decision whether live-in care can be delivered at home depends on, amongst other factors:

  • Client or relative preference for live-in care vs psychiatric hospital (see above);
  • Symptom severity & consequences – e.g. potential risks, client willingness to work with home services;
  • Past history of mental illness & risks;
  • Rate at which mental illness is changing or responding to treatment;
  • Household composition (e.g. presence of relatives, carers or young children);
  • Financial resources to cover episode of treatment;
  • Local resources (e.g. access to emergency services, responsiveness of client’s doctor).



Make an Enquiry

Whether the enquiry is for yourself or a loved one, the first step is to talk to a member of our team.

At Claimont we take your privacy very seriously and we use the utmost discretion when contacting you. Everything that we talk about is kept in the strictest confidence and will not be shared by Claimont to anyone outside the organisation without obtaining your consent first.

Call: 020 3941 2000

“The service is performing well and meeting our expectations.”

Care Quality Commission | January 2023

View our CQC inspection report